Getting at the core of UX – UX Camp CPH 2015

I was quite eager to hear the opening keynote for Day 2 of UX Camp CPH. Ida Aalen had flown down from Netlife Research in Norway to talk about the Core Model and share experiences in using it at the Norwegian Cancer Society, Telenor, and the Norwegian Blind Society. I really loved Thomas’ talk the… Continue reading Getting at the core of UX – UX Camp CPH 2015

The language of inclusion on a form

While surfing Twitter, I was drawn to this article because of its title: “Disability-smart customer service: handling difficult situations“. I clicked the link to get to the article, but I didn’t read it. I happened to scroll at the same time and ended up at the registration form section of the page. The form really… Continue reading The language of inclusion on a form

Rebooting UX in Denmark – UX Camp CPH 2015

Once again the day came to pass where all fans of User Experience descended on the campus of the IT University of Copenhagen to talk UX, eye-tracking, card-sorting, service design, touchpoints, CX, CJM, UX, SUS, UCD, and all the other magic incantations they knew so well from their lives in the Real World. Now, they… Continue reading Rebooting UX in Denmark – UX Camp CPH 2015