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Communication for improvement and growth

Many, many years ago, the managing director of the company where I worked accused me of being disloyal to said company. I had participated as technical secretary in a regularly scheduled meeting with all the technical managers where we had the usual agenda of evaluating or planning past, current, and future projects or events. A […]

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Quality and Zen

Did you ever think that the book, Zen and the Art of Motorcycle Maintenance, was about quality? While transferring my bookmarks from my Opera or Firefox browsers to my del.icio.us bookmarks, I came across the XIO ideas toolbox. Many of the links in my browsers are old, and I cannot remember why I bookmarked them […]