Let’s talk and teach, not fight, about accessibility

Posted December 30th, 2011

A mini-vacation and some random negative tweets stirred some dusty brain cells this week. As a result, I want to make a constructive call to action. Let’s work on constructive and positive approaches to spreading accessibility awareness everywhere. This is not being cheesy and cutesy. I’m not bringing out the unicorns and rainbows, even though [...]

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Thinking About Audience – Always, Always, Always

Posted March 7th, 2011

So what did the dying Deaf man want to say? This tale popped into my mind yesterday. It came from a newsletter about a Deaf hospice care project that a friend of mine was involved in as a sign interpreter. A Deaf man in hospice care was trying to communicate with his caregivers and was [...]

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Plugging Accessibility and Inclusion at Ignite Denmark

Posted February 14th, 2011

Present 20 slides in 5 minutes. That’s how Ignite works. The next Danish Ignite event takes place on March 1st. I’ll be there. Presenting. Whew! It’s a part of the Global Ignite Week. Those of us who are presenting will follow the Ignite motto: “Enlighten us, but make it quick.” What personal and professional passion [...]

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Technical Communication and Inclusion

Posted October 3rd, 2010

After lots of sweat and tears, but no blood, I posted my presentation from #a11yldn and #tcuk10 on Slideshare. Technical Communication and Inclusion View more presentations from kmardahl. Unfortunately, the notes don’t show up as I thought they would. Because this presentation is not a normal presentation, the notes are crucial. I describe how to [...]

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Conference Overdose – Unfinished Business

Posted September 27th, 2010

Actually, I didn’t overdose on conferences. The issue is digesting the conferences. In a space of 6 days last week, I attended Charity Hack 2010 where participants created applications that made it easier for people to donate money to charities Web Accessibility London Unconference where we discussed accessibility issues in the un-conference type of conference [...]

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Making the Future

Posted January 30th, 2010

Reading about the augmented future of technical communication triggered a memory. Many years ago, when I worked at Computer Associates, they produced a product called CA-7/OLC. (I think that was the abbreviation.) It was an enhancement to their CA-7 software, which is still used for scheduling jobs on big old mainframe computers. The interface for [...]

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And why should we care about technical communication?

Posted April 11th, 2009

Yesterday, I expanded on some of the reasons why the world needs technical communicators that were proposed by Ben Minson. My latest challenge from Problogger is about promoting yesterday’s blog post. One of his suggested ways to promote yesterday’s post – do a follow-up post – made me think of something that has bugged me [...]

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Why does the world need technical communicators? (11 reasons)

Posted April 10th, 2009

That’s easy to answer. Ben Minson from Gryphon Mountain has a tidy list of the seven reasons your company needs a technical communicator. End Users Need Documentation Technical Communicators Look at the Product with a User Perspective Technical Communicators Help with Quality Assurance Having Quality Documentation Reflects Positively on Your Organization Documentation Provides a Record [...]

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Open letter to all technical communicators out there

Posted November 3rd, 2008

Are you a technical communicator? If you are not sure, here are some examples of people within the technical communication field: Accessibility analysts, content developers, documentation specialists, indexers, information architects, information designers, instructional designers, localization specialists, policies and procedures specialists, researchers, teachers, technical illustrators, technical writers, technical editors, translators, usability and human factors professionals, visual [...]

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What are blogs and wikis?

Posted January 5th, 2008

When I am asked that question, as I was today, I always try to de-mystify blogs and wikis by saying that they are still websites, only slightly different. I have heard questions at seminars from people who seemed to think that blogs and wikis were new, exotic toys that required more learning and more work [...]

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